You must purchase the radio base station receiver if you do not already have one: 524-023 RB02, 916.50MHz wireless base station. To add wireless to any cab, old or new, including a Power Cab, is $106 + return shipping. No RMA number is needed for upgrades. Please put your first and last name LEGIBLY on the outside of the package. Include your contact info (email and phone number) and a detailed description of what you want to be done. We will contact you before work is done to make payment arrangements if payment is needed. Credit cards are handled via online invoices. Please note that NCE does not have an electronic notification system. You will not be notified when we have received your package. Please get in touch with the shipping company for that information. FYI- the backlog is 4 to 5 weeks from when the package arrives.
To get the radio firmware version on a Pro Cab or converted Power Cab, turn off the cab, then turn off the DCC system. Hit the red e-stop button to turn the throttle back on. You will see the wireless version on the screen. The current WIRELESS radio version is 1.71
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Any cab NOT version 1.5 or higher will need a new wireless board with an internal antenna installed. The cost for this is $106+ return shipping. You must also send in your RB02 radio base station if it is not version 2.1 Upgrading your RB02 to the current wireless firmware costs $30 per item + return shipping.
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NCE does not sell wireless self-installation parts or kits to the general public. Factory Authorized Technicians do all installations for warranty purposes. Wireless upgrade of any cab is $106 plus return shipping charges (see below). Please put your complete contact info in the box, including your full name, contact number, and email address. If you need to pay by credit card or include a check, the service department will call you with a total. The estimated upgrade time is four weeks from when the package arrives. No RMA number is needed. Include your contact info, including full name, email address, phone number, and a description of what you want to be done.
For US customers, return shipping charges are $8+. Wireless upgrades are not available for those with a Canadian mailing address. In all Other Countries, the return shipping is $45 for the first pound + $20 per pound after.
Shipping address:
NCE Corporation
Attn: Upgrades
82 East Main Street
Webster, NY. 14580
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