Be advised that a system reset will wipe out all consists and accessory macros stored in that system. I would also replace the back up battery if the system in question is older than 5yrs and has not had the battery replaced yet. If that does not resolve it, the system box might have an issue with memory loss and memory corruption.
To reset command station Ph-Pro / Powerhouse / CS02
press prog/esc 5 times
press enter 16 times
display will say : reset system?
press 6 for Yes
press 1 to confirm