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Mailing Address

Please do not call us for information or status about your repair. Use your carriers online tracking system to verify your package arrived. For a more exact time frame contact us at support@ncecorporation.com

No RMA number is needed for repairs or upgrades. Include your contact information and a description of the problem. Estimated repair turnaround time is 8 weeks from when the package arrives. The service department will call you if we need payment information. If you didn't receive a call from us that means your item was repaired at no charge. NCE is a small company and as such we do not have automated package tracking or RMA systems. There is no need to call, or email us before sending something in for repair. You will not be notified when your package arrives or leaves our facility. Please use your carriers tracking system to verify your package arrived at NCE. 

send to:
NCE Corporation
Attn: Service Department
82 East Main Street
Webster, NY. 14580
 

Decoder Swaps -
send $12 and the N / HO decoder to:
NCE Corporation
Attn: Upgrades
82 East Main Street
Webster, NY. 14580

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