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Repair Estimates

You do not need to call us for an RMA number. No RMA is needed for repairs or upgrades. Please include your contact information, full name and email address, and a description of the problem. Do not send cables unless you want them tested. Estimated repair turnaround time is 8 weeks from when the package arrives. 
Please do not call us for information or status about your repair. Use your carriers online tracking system to verify your package arrived. For a more exact time frame contact us at support@ncecorporation.com 
The service department will call you if we need payment information. If you did not receive a call from us that means your item was repaired at no charge. NCE is a small company and as such we do not have automated package tracking or RMA systems. There is no need to call, or email us before sending something in for repair. You will not be notified when your package arrives or leaves our facility. Please use your carrier's tracking system to verify your package arrived at NCE. 

Send to: NCE Corporation

Attn: Service Department
82 East Main Street
Webster, NY. 14580

 

Updated 12/12/2016

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* System Upgrades *
****************************************

- PH-Pro -
w/ Manual ..... $35.00
Chip Only ..... $15.00

- Power Cab -
w/ Manual ..... $35.00
Chip Only ..... $25.00

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* Repair Costs updated 12/12/2016 *
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Gwire Replacement Radio ........ - no longer available

PB105 repair .................... - $60
PB105 new board.................. - $80
PB110 repair .................... - $75
PB110 new board.................. - $115
PB5 repair .................... - $60
PB5 new board.................. - $80

SB5 new board.................. - $125
DB5 new board.................. - $80

PH1 Prog. Track repair........... - $50
PH1 replacement board........... - $85
PH1 75176 Repair................ - $20

Upgrade replacement board....... - $125
Upgrade RS232 Repair............ - $25

PowerCab track circuit repair.... - $40
PowerCab new board............... - $95
LCD glass ....................... - $25
Procab new board................. - $65
CAb04/5 new board............... - $45
CAb06 new board................. - $50

RJ12 replacement................. - $15
75176 Chip Repair............... - $20


USB Interface (Replacement) .... - $25
USB Interface (Repair 7805) .... - $10

Decoders N or HO ............... - $10.00 each
4 Amp decoder .................. - $25.00 each
8 Amp decoder .................. - $35.00 each

(Add $3.00 US S&H on decoders and items packed in envelopes).
(Add $9.00 US S&H on items the are large enough to require boxes).

For international items increased postage costs:
Canada $7 for first pound plus $3 per pound.

 

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