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Read First - Wireless Version Troubleshooting Summary

To get radio firmware version on a Pro Cab or converted Power Cab, turn off the cab, then turn off the DCC system. Hit the red e-stop button to turn on the throttle. you will see the wireless version on the screen. The current WIRELESS version is 1.7 Note that this is different from the keypad and display firmware version of the Pro Cab which is 1.3.  

Your EXISTING version 1.5 wireless cabs will NOT need an update! They will work exactly the same.

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Dated - 6/1/22:  Important news regarding wireless upgrades: Due to parts changes ALL NEW wireless cabs or wireless upgrades will now be wireless version 1.7. The good news: your EXISTING version 1.5 wireless cabs will NOT need an update! They will work exactly the same. The FYI: If you have a new version 1.7 wireless cab, your RB02 radio receiver MUST be updated to version 2.5 to work correctly. That update is $30 + return shipping with a turnaround time of about 4 weeks. We sincerely apologize for the required RB02 v2.5 update, but time marches forward in the electronics industry. It is always a challenge to stay up to date.   

No RMA number needed for upgrades. Please put your first and last name LEGIBLY on the outside of the package. Include your contact info (email and phone number) and a detailed description of what you want done. If payment is needed, we will contact you before work is done to make payment arrangements. Please note that NCE does not have an electronic notification system. You will not be notified when we have received your package. Please contact the shipping company for that information. FYI- the backlog stands at 3 to 4 weeks from when the package arrives.

Send to:        

NCE Corporation

Attn: Upgrades

82 East Main Street

Webster, NY. 14580

The current version of the wireless in the cabs is 1.7 from January 2022. The current version of the RB02 radio receiver antenna box is 2.5 It should have a sticker on the bottom of the RB02 with the version. Updating old wireless versions prior to 1.5 of ANY NCE cab is $106 per item plus return shipping. 

To get radio firmware version on a Pro Cab or converted Power Cab, turn off the cab, then turn off the DCC system. Hit the red e-stop button to turn on the throttle. you will see the wireless version on the screen. The current WIRELESS version is 1.7 Note that this is different from the keypad and display firmware version of the Pro Cab which is 1.3.  

Your EXISTING version 1.5 wireless cabs will NOT need an update! They will work exactly the same.

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The distance of the RB02 Radio Base Station and RPT1 Repeaters from the NCE command station will have a direct impact on wireless performance!  

Optimum location of the RB02 – upside down ceiling mount is best. The frequency used is 916.50MHZ. Reception is affected  the number people in the room and metal barriers.

If the RB02 is 30 feet or farther from the command station then the cab bus cables being used require a power injection to deal with cable loss. In addition any single run of cable between the RB02 and a repeater over 30 to 40 feet will also need additional power.

The overall goal is this:  A minimum of 8v DC as measured on the UTP Panel and cab bus cables between pins 2 and 5  / Black and Yellow.

Read this:  https://ncedcc.zendesk.com/hc/en-us/articles/203839979

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Any older wireless versions 1.4 or older will cause issues when mixed with newer versions 1.5 or newer.

Example:  One cab with version 1.4  of the wireless and another with version 1.5.

The actual version does not matter as much as everything being on the SAME version. 

Wireless CAB versions and release dates:

v1.3 2005

v1.4 2005

v1.5 2007

v1.5b 2009

v1.7 2022

 to get your version info follow this article

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All RB02 must be on version 2.0, AND If you have a Cab06 you must be use version 2.1 or 2.5. All command stations must be on version 3/2007C for PH-Pro, or 1.65B for Power Cab and SB5. Any item that needs a firmware upgrade is $30 per item + shipping.  

No RMA number needed for upgrades. Include your contact info (email and phone number) and a description of what you want done

 

Send to:      

NCE Corporation

Attn: Upgrade

82 East Main Street

Webster, NY. 14580

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